Lavora con noi

Borgo Santo Pietro, an exclusive luxury hotel in Tuscany, is looking for a Front of House receptionist.

Your duties and responsibilities will be split between the role of Front of House hostess dealing with our exclusive guests within the main villa and Back Office Support dealing with reservations and bookings. You will be meeting and greeting our visitors, showing them around the estate and briefly introducing them to their rooms. Being their first point of contact means you will be very presentable and friendly with a welcoming smile to match Borgo Santo Pietro’s friendly and homely atmosphere and surroundings.

Main responsibilities when “Front of House” include:

• Welcoming guests in the reception area and telling them about the activities available on the grounds of Borgo Santo Pietro as well as such in the near vicinities, i.e local recommended restaurants (also making prior arrangements and reservations for such), local walks and sightseeing spots, wine tastings (helping in organising these in advance for our guests too), etc.
• Dealing with all other guests requests as well as liaising with all other departments (restaurant, spa, etc) to ensure the smooth running and prompt communication of requests and tasks.

Main responsibilities when “Back Office Support” include:

• Promptly replying to email availability requests, not allowing a delay of more than 24 hours in responding to guests.
• Managing bookings on our system, checking in and checking out guests.
• Answering Borgo Santo Pietro’s main line and distributing the calls to the relevant department via our switchboard system.
• All other administrative tasks including the maintenance of an efficient and smooth functioning office.

Languages required: English and Italian

Please send all applications to: jobs@borgosantopietro.com

Please visit www.borgosantopietro.com to find out more about us.

We are seeking a self-motivated, experienced night auditor to join our growing organization. In this position, you will keep financial records, prepare reports, update financial information, and assist with front desk duties. You should be familiar with accounting procedures. Experience with Protel is a bonus. This job requires precise attention to detail and customer service skills. 

Responsibilities:

• Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
• Respond to guest complaints, requests and emergencies
• Reconcile all accounts in a timely manner
• Schedule guest wake-up calls and reservations for the following day
• Respond to guest inquiries, concerns and complaints as needed
• Answer phones and place reservations

Qualifications:

• Excellent communication skills
• 2+ years’ experience in customer service or hospitality in a similar role in a 5 star hotel
• Able to learn computer functions and other on-the-job skills
• Strong eye for details
• Good problem-solving skills
• Ability to multitask
• Solid customer service skills
• Fluent English is mandatory 

Located in the heart of Tuscany, Borgo Santo Pietro is a five-star, 200-acre boutique hotel and estate with a ‘farm to plate’ philosophy. It features 13 acres of gardens as well as a working farm, artisan cheese dairy and vineyards, and produces organic vegetables for its two Michelin-starred restaurants.

Role requirements

As Head Gardener you will be responsible for managing the gardening team. Extensive plant and landscaping knowledge is essential, as well as a good understanding of organic methods and sustainable horticultural techniques. The role requires excellent attention to detail, a good eye, and dedication to maintaining five-star standards. This is a very hands-on role, so expect to get your hands dirty! You will need to be able to collaborate effectively with farm and garden staff, multi-task, and take responsibility for unexpected situations when they arise. 

About you

We are looking for a confident, committed and hands-on candidate with excellent communication skills. Our gardens are an intrinsic part of the estate, and as Head Gardener you will be the public face of the gardens and often present the estate to guests. You need to be highly organised and physically fit, fluent in English and ideally possess good Italian skills. Italian lessons will be provided as part of your role if necessary. 

Key tasks

• Landscaping;
• Pest and disease management;
• Maintenance of systems, such as pumps and irrigation;
• Supervising the care and maintenance of 13 acres of gardens and landscaped grounds.

Salary and accommodation (if required) will be discussed with successful candidates.

If interested, please send your CV and a cover letter to: jobs@borgosantopietro.com

For our Michelin starred restaurant Saporium, we have opened the selection for an experienced Chef de Rang to join our team.

We would like to meet professionals with 2+ years of experience in a similar role in a fine dining restaurant, 4 o 5 luxury hotels or starred restaurants, with excellent interpersonal skills, courtesy and flexibility.

A fundamental requirement for the position is the perfect and fluent knowledge of the English language, careful and orderly presence, high standards of service, customer orientation, attention to detail and good ability to work in a team.

We offer a full-time seasonal contract starting April 2022 and full live-in with accommodation and meals if needed.

If you feel that you have what it takes for this role, please send your CV including authorization to the processing of personal data ex D. LGS 196/2003 and will be used exclusively for the selection in progress.

Please send an undated CV plus a recent photo to jobs@borgosantopietro.com.

Situated in the heart of Tuscany, Relais Borgo Santo Pietro is a luxury five-stars boutique hotel and spa, featuring 20 individually styled rooms and suites, a Michelin-starred restaurant and elegant Trattoria, a holistic spa, an onsite cooking school, a natural skincare laboratory, 13 acres of landscaped gardens, an organic farm with market gardens, free-range chickens, honey bees, alpacas, sheep and in-house dairy with the production of artisan cheese and yogurt.

EXCITING OPPORTUNITY FOR AN EXPERIENCED ASSISTANT RESTAURANT MANAGER TO US!

We are looking for a dedicated and passionate Assistant Restaurant Manager ready to embrace this opportunity in the heart of Tuscany for our Trattoria. The role primary responsibility is to assist the Restaurant Manager in overseeing the smooth operation of the restaurant and maintain high levels of service and excellence in customer service, overseeing day-to-day operations from room service to fine dining and private events, supervise set-ups, breakdowns, staffing levels and quality of service, ensure that all tasks are well organized and that the expectations of host are exceeded. We would like to meet a professional capable to communicate efficiently within the department and employee partners, to execute high level of service at all times further to support the manager in staff training. We are looking for individuals who are dedicated to consistently driving high standards and achieving service excellence. Those who are driven, are adept at building relationships, and have a single-minded focus on delivering quality should apply.

The candidate will have 2+ years of experience in a similar role in a fine dining restaurant, 5 luxury hotels or starred restaurants, fluently speaks English and be willing to work on shifts. If you feel that you have what it takes for this role, please send your CV including a recent photograph and the authorization to the processing of personal data ex D. LGS 196/2003, which will be used exclusively for the selection in progress, to  jobs@borgosantopietro.com.

We are seeking a professional Chef de Rang for our Trattoria sull’Albero

Qualifications:

• Minimum 2 years’ experience in restaurants and/or 5-star hotels
• Excellent interpersonal skills, dedication to personalized service with extreme attention to details
• Capacity to work in a team
• Able to work flexible shifts including days, nights, weekends and holidays
• Ability to work effectively under pressure
• Fluent English (minimum B2 level) as well as Italian
• Positive and outgoing attitude
• Excellent interpersonal skills
• Neat and orderly presence

Situated in the heart of Tuscany, Relais Borgo Santo Pietro merges a luxury five-star boutique hotel and holistic spa concept with a ‘farm to plate’ philosophy on a 300-acre, organically cultivated estate, vineyards and 13 acre beautifully manicured gardens.  Sheep, pigs, chickens and Alpaca are just some of the animals that also inhabit Borgo’s farm.

We are looking for an experienced Chef de Partie for our in-house traditional Tuscan Trattoria. We are looking for individuals who are dedicated to consistently driving high standards and achieving service excellence. The ideal candidate will have 2+ years experience in a similar role in a fine dining restaurant, 4 or 5-star luxury hotel, he/she must possess a fluent knowledge of written and spoken English as well as Italian.

A seasonal contract is offered according to the C.C.N.L. Tourism sector, accommodation and meals for non-residents, with an immediate start.

Please send your CV including photos to jobs@borgosantopietro.com.